Community Outreach

 Community Outreach is supporting change in people challenged by complex and multiple needs – such as homelessness, addiction, mental health or other life-controlling issues. We work with key organisations across Mendip, to enable fast and effective access to a wide range of services. Our skilled and dedicated team provide short and long-term, person-centred support to create real life difference. 

Have you seen someone who is, or are you sleeping rough?
— Call the Rough Sleeper Line on 0800 917 7765

We can help anyone who lives in Mendip and is experiencing one or more of the following:

  • Homelessness
  • Unemployment
  • Struggling with life-controlling issues (e.g. addiction or self-harm)
  • Mental health
  • Relationship problems
  • Social isolation
  • Learning difficulties
  • Destructive behaviour

Services Overview

Drop In Clinic

We run a daily (no appointment required) session where new and existing service users can access our services and get connected with support. See below for times and locations, or take a look at our Calendar.

Rough Sleeper Outreach Service

We specialise in providing immediate and wide-ranging support (from housing to health) for anyone who finds themselves, or is reported to be, sleeping rough. In fact, we’re the primary referral point for Rough Sleeping in Mendip.

Counselling Service

We offer a professional counselling service with a team of experienced, independent counsellors. All counsellors are members of BACP and are able to offer therapy on a wide range of lifestyle issues.

Activity Groups

We run a range of activity groups to benefit service users, details will follow shortly 



IT, Counselling, Pottery and many other activities are offered throughout the week

Mail Collection, Laundry & Showers

We can receive mail securely for anyone who is without a fixed address. We also offer a laundry service for only £2 per wash cycle and showers in Wells/Shepton Mallet.

One-On-One Support

We have a team of highly skilled Case Workers who are available to offer long-term and specific support, tailored to the needs of the service user: Journeying with someone until they can realise full independence.

Community Lunch

We run a community lunch every Wednesday and every third Sunday (midday, in Wells). There is no set charge for the two-course meal although donations are welcome.

Job Skills

We offer opportunities for service users to improve their employability through volunteer and work programme placements, skills training and apprenticeships.

Meeting Rooms

We have rooms available where agencies can meet with clients in a familiar, safe and welcoming environment, or run courses.


Where & When

Glastonbury / Street

Red Brick Building, Morland Enterprise Park, Morland Road, Glastonbury, Somerset, BA6 9FT

Drop In Clinics
Thu: 13:00 – 15:00



Elim Connect Centre, Portway, Wells, Somerset, BA5 2BE

Mail Collection, Laundry and Showers can be accessed/arranged by dropping in to the Connect Centre between 12:00 – 16:00, Mon-Fri.

Connecting Sessions:
Mon: 09:00 – 11:00 (Breakfast)
Wed: 12:00 – 14:00 (Community Lunch)
Fri: 15:00 – 17:00 (Soup)



The Elliot Building, Christchurch Street, West From, BA11 1EB

Drop In Clinics
Tues: 11:00 – 13:00

Art Activity Group

Art Activity Group

Be Creative